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The
IPS Group, Inc. Anti-Spam Policy
(Last updated
January, 2009)
IPS Group, Inc. is committed to permission-based email marketing
practices, and as a result has established this
no-tolerance Anti-Spam Policy. IPS Group, Inc. will occasionally
update this Anti-Spam Policy. When it does, IPS
Group, Inc. will also
revise the “last update” date at the top of this Anti-Spam
Policy. For changes to this policy, IPS Group, Inc. will notify you
(the customer) by placing a notice on its web site home
page.
Spam is commercial email or unsolicited bulk email,
including “junk mail”, which has not been requested by the
recipient. It is intrusive and often irrelevant or
offensive, and it wastes valuable resources. Spam
messages are the opposite of permission-based email, which
are normally anticipated, personal, relevant and/or
associated with a pre-existing business or personal
relationship. Inappropriate newsgroup activities,
consisting of excessive posting of the same materials to
several newsgroups, are also deemed to be spam.
Customers of IPS Group, Inc. products and services have agreed during
their registration process, upon accepting the Terms of
Use, to comply with this Anti-Spam Policy. Specifically,
each customer agrees not to use the IPS Group, Inc. products or
services to send unsolicited email or bulk email, whether
or not for commercial purposes. IPS Group, Inc. reserves the right to
determine in its sole discretion what constitutes
actionable spam, as well as what measures are necessary in
response to such spam activities.
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3. |
How IPS Group, Inc. Helps You to Avoid Spamming |
IPS Group, Inc. has developed its internet marketing tools to
incorporate a strict permission-based philosophy. This
anti-spam philosophy is implemented through the following:
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(a) |
Communication and Agreement – The Terms of Use that
you have agreed to as part of registering for the IPS
Group, Inc.
products and services state how and for what purposes
you can collect your site visitor addresses, and that
you will follow the IPS Group, Inc. Privacy Policy and Anti-Spam
Policy. |
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(b) |
Unsubscription – Each email created using IPS Group,
Inc. products
contains an “unsubscribe link”. If your web site
visitors use the link to request that they be
unsubscribed, your subscriber lists will automatically
be adjusted to eliminate the prospect of sending
unwanted email to such persons. Additionally, each
person on your subscriber list has the option of
unsubscribing through a web-based method provided on
the IPS Group, Inc. web site. Customers of IPS
Group, Inc. who try to remove
the unsubscribe link will be warned that they are
doing so, and if they persist in having the link
removed or deactivated in any way, then IPS Group,
Inc. will have
the right to terminate their account. |
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(c) |
Purchased Mailing Lists - Mass mailings to purchased
email lists are not allowed. IPS Group, Inc. only allows opt-in
mailing lists. Purchased or inherited lists are by
definition not opt-in. Similarly, you cannot use an
email list relating to particular subject matter, and
then use it for an unrelated topic.
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Spam laws vary from state to state, and from country to
country. This IPS Group, Inc. Anti-Spam Policy has been developed to
conform to the highest commercially reasonable standards.
As a result, and without limiting the general prohibitions
against all spam activities, the following are expressly
prohibited:
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(a) |
Use of false headers, or other false information, to
identify the point of origin or the transmission path
of the email, or to hide the true origin of the email
sender, |
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(b) |
Unauthorized use of a third party’s internet domain
name without the permission of such third party, to
make it appear that the third party was the point of
origin of the email, |
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(c) |
Use of any false or misleading information in the
subject line of the email, and |
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(d) |
Assisting any person in using the products or services
of IPS Group, Inc. for any of these previously mentioned
activities.
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5. |
Questions to Ask Yourself |
To help in establishing whether you are participating in
activities constituting spam, ask yourself the following
questions:
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(a) |
Are you sending email to non-specific addresses, such
as info@domain.com or sales@domain.com? |
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(b) |
Have you deliberately falsified your transmission path
information or originating address? |
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(c) |
Are you sending email to mailing lists or distribution
lists, which then send indirectly to various other
email addresses? |
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(d) |
Have you imported for use a purchased list of any
type? |
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(e) |
Are you continuing to mail to anyone who has asked to
be deleted from your mailing list? |
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(f) |
Does your email not provide a fully functioning link
to unsubscribe? |
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(g) |
Does your
email subject line contain false or misleading
information? |
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(h) |
Have you used a third party’s email address or domain
name without the party’s consent? |
If you answer yes to any of these questions, you are
likely involved in spam activities, and should contact IPS
Group, Inc.
customer support service.
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6. |
Measures to Enforce the Anti-Spam Policy |
Any IPS Group, Inc. customer found to be using IPS Group,
Inc. products or
services for spamming purposes may, at IPS Group, Inc.’s discretion,
be immediately cut off from use of all IPS Group, Inc. products and
services and/or fined US$ 1,000 per occurrence, with no
refund of fees that have been paid.
IPS Group, Inc. warns all of its customers when signing up that if
they participate in spamming activities they will be
subject to the loss of IPS Group, Inc. services, fines and possible
legal action.
IPS Group, Inc. has the right to actively review its customers’
subscriber lists and email for suspiciously large
broadcasts. If IPS Group, Inc. finds any customers to be spamming, it
will issue a warning, and if the activities are serious
enough, IPS Group, Inc. will take action immediately. If
IPS Group, Inc. has any
reason to believe that the customer, despite warning being
given, threatens to or is continuing to send spam, then
IPS Group, Inc. may take action immediately, including disabling the
customer’s account and/or reporting the customer and the
incident to the proper authorities.
IPS Group, Inc. does not attempt to censor any content, nor to curtail
the business of its customers. However, spam activities
do not fall within uses authorized by IPS Group, Inc., and will not be
tolerated.
If you believe that you have received spam from or through
IPS Group, Inc.’s facilities, please send a complaint from your email
account along with the unsolicited email, with completed
header, to abuse@myemailmanager.com. Please provide any
other information that you believe may help us in our
investigation. IPS Group, Inc. does not investigate or take any
action based on “anonymous” spam complaints.
IPS Group, Inc. supports the efforts of various organizations working
to responsibly eliminate spam activities. However, if an
individual has opted-in to receive email from a customer
of IPS Group, Inc., and then falsely or maliciously files a spam
complaint against IPS Group, Inc. or its customers, IPS
Group, Inc. will cooperate
fully with the appropriate agencies to ban the complainant
from use of anti-spam software and the internet community.
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